Wednesday, October 18, 2017
(Screen capture from PowerRideOutlet.com)

BBB Issues Warning About Power Sports Company “Power Ride Outlet”

Fresno, Calif. -Nov. 1, 2016- With the holiday shopping season just around the corner, Better Business Bureau Serving Central California & Inland Empire Counties is warning consumers about the questionable business practices from a company claiming to operate out of Upland, Ca. but actually operating out of the Country. The business is a dealer in the power sports industry.

BBB has received 140 complaints against Power Ride Outlet in the last 36 months with 95 complaints just dealing with the product itself.

The BBB files have indicated that Power Ride Outlet has a pattern of complaints concerning products that were ordered but were either received damaged or defective, or not received at all. The complaints also describe having a hard time getting in contact with customer service to obtain a refund, or never receiving a refund they were told they were expecting.

In the last three years consumers have reported an estimated $60,000 in loses.

This business is owned by Edith Ho, and has a California DMV Occupational Vehicle Dealer License number listed as 81240 which is currently not valid. The business is shown at 1336 W 9th St, Upland Ca 91786 which BBB is told is vacant by other businesses in the area.

Power Ride Outlet first came to the attention of Better Business Bureau when BBB began to notice a high volume of complaints against the company concerning the same issues.

Power Ride Outlet currently has an “F” rating from Better Business Bureau because of the high number of complaints against the business, complaints un-resolved, and because of a failure to resolve the underlying causes of a pattern of complaints.

The Federal Trade Commission (FTC) rules require that a seller ships the merchandise as promised, or within 30 days of the order, unless specified elsewhere on the website or in a mutual agreement with the consumer.

Before doing any holiday shopping Better Business Bureau urges consumers to do their research and check out business reviews on bbb.org/ccie before they make a purchase and when using a credit card online. In the event a transaction does not go smoothly and there is a dispute, you may consider filling a written complaint using our online complaint handling system. Serving Central California & Inland Empire Counties Issues Warning to Consumers About Power Sports Company “Power Ride Outlet”

BBB Began Investigation After High Number of Negative Customer Reviews and Complaints

Fresno, Calif. -Nov. 1, 2016- With the holiday shopping season just around the corner, Better Business Bureau Serving Central California & Inland Empire Counties is warning consumers about the questionable business practices from a company claiming to operate out of Upland, Ca. but actually operating out of the Country. The business is a dealer in the power sports industry.

BBB has received 140 complaints against Power Ride Outlet in the last 36 months with 95 complaints just dealing with the product itself.

The BBB files have indicated that Power Ride Outlet has a pattern of complaints concerning products that were ordered but were either received damaged or defective, or not received at all. The complaints also describe having a hard time getting in contact with customer service to obtain a refund, or never receiving a refund they were told they were expecting.

In the last three years consumers have reported an estimated $60,000 in loses.

This business is owned by Edith Ho, and has a California DMV Occupational Vehicle Dealer License number listed as 81240 which is currently not valid. The business is shown at 1336 W 9th St, Upland Ca 91786 which BBB is told is vacant by other businesses in the area.

Power Ride Outlet first came to the attention of Better Business Bureau when BBB began to notice a high volume of complaints against the company concerning the same issues.

Power Ride Outlet currently has an “F” rating from Better Business Bureau because of the high number of complaints against the business, complaints un-resolved, and because of a failure to resolve the underlying causes of a pattern of complaints.

The Federal Trade Commission (FTC) rules require that a seller ships the merchandise as promised, or within 30 days of the order, unless specified elsewhere on the website or in a mutual agreement with the consumer.

Before doing any holiday shopping Better Business Bureau urges consumers to do their research and check out business reviews on bbb.org/ccie before they make a purchase and when using a credit card online. In the event a transaction does not go smoothly and there is a dispute, you may consider filling a written complaint using our online complaint handling system.

(source: Better Busines Bureau Press Release)

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